Welcome Dan Urman – Lead Technical Support Engineer

Hi, folks! Dan here!

I’ve always been interested in psychology and technology. My first website was a bunch of personality tests from my high school psychology class implemented in JavaScript. These hobbies led me to a career in web development, but eventually I realized that the best part of my job was actually when I got to help colleagues solve whatever technical problems they’d run into in their own work. Because of that, I transitioned to technical product support and have never been happier.

Building websites is still a hobby of mine, and it’s given me frequent opportunity to lament how difficult it is to make use of the immense amount of human knowledge that exists on the internet. When I heard about Diffbot’s mission to collect and structure this knowledge to enable truly intelligent systems, I was immediately excited!

I’m thrilled to join Diffbot’s Technical Support Engineering team where I’ll be working to empower our customers to meet their goals and to improve the resources available to our developer community.